• Phone: 9765 4616
  • Fax: 6491 5658
  • Email:

The Original... delivering Online Marketing results since 1999

Online
Marketing

Integrated and optimized ... how Online Marketing will boost your business.

Content
& Design

Creating persuasive content to connect with customers is the key to your success.

Search
(SEO & PPC)

Your visibility in the search results should strategically drive website traffic.

Social Media
Optimization

Strengthen the reach and influence of your Social Media presence.

Social Media Monitoring Services

Social media monitoring is important in order to analyse the way in which your company is being talked about online and to gain tangible business benefits. Effective Social Media Monitoring will help you to:

  • Engage with customers existing and new.
  • Increase your search engine visibility.
  • Boost direct sales.
  • Improve customer service.
  • Reach new markets.
  • Gain competitor information.
  • Build brand awareness.
  • Enhance PR activity, including crisis management.
  • Recruit suitable new talent.

Social Media Monitoring - listen online

Whether they are existing customers of your company, potential customers of your company or people who are simply using the Internet to comment on your brand, listening to consumers is absolutely vital to the marketing activity of any business.

A social media marketing strategy designed, developed and implemented by our expert team will always include online social media monitoring, so you can find out the kind of conversations people are having about your brand.

In turn, we will provide in-depth analysis of the brand-specific information garnered from social media websites so that, going forward, decisive action plans can be formulated in response to the invaluable data amassed.

Building relationships by monitoring social media

Social media, at its core, is all about building relationships, and we are committed to developing social media marketing strategies which engage both your existing and potential customers in a meaningful conversation.

However, just like in real life when you stop to converse to a friend, no worthwhile conversation can ever be completely one-sided. The key to social media engagement involves having a rock-solid commitment to customer relationship building, which can also be boosted through social media advertising.

In our effort to honour our mission goal of enabling you to engage effectively with your customers, we do five key things:

  1. Get people talking about your brand.
  2. Identify where on the Internet people are talking to each other about your brand.
  3. Determine the online influencers within the relevant online communications.
  4. Evaluate the sentiment and tone of voice of the indentified conversations.
  5. Join the conversation to help bring even more credibility to your brand.

Market insight through social media monitoring

By connecting with consumers through social media, not only can you discuss with people what's good about your company and its services but, just as importantly, you can also listen to and learn from their feedback, suggestions and ideas about your brand and products.

We can help you build an impressive listening platform which will allow you to gain invaluable customer insight and market research and, by engaging with people in this way, you will earn a reputation for being an organisation which invests time, effort and energy into caring what its customers think.

In addition to impressing your customers via direct engagement, a good social media monitoring strategy owes a lot to listening more indirectly to what consumers are saying.

Since social media is so voluminous, in that there are many millions of conversations going on at one time across countless social media platforms and profiles all over the world, our monitoring tools can prove invaluable in accumulating and filtering the data to give you a clear insights in to trends or break news of direct relevance to you.

We'd be pleased to hear from you if you'd like to know more about Social Media Optimization with MediaCo…

Social media is all about building relationships and we are committed to developing strategies which engage both your existing and potential customers in a meaningful conversation

Website
Health Check

Your website can present a range of barriers which are damaging to Digital Marketing activities including Search Engine Visibility.

Website Audit »

Competitor
Analysis

Discover your true online competitors and how you can gain a clear advantage through analysis of their activity.

Competitor Analysis »

Content and
Links Audit

The Google Panda and Penguin algorithms focus on content and links. Find out if you pass the test or face possible penalties.

Link Audit »

Social Media Monitoring

MediaCo Marketing, 8 Eu Tong Sen Street, The Central #13-83, Singapore 059818

© MediaCo Marketing

Singapore